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Privacy policy

Privacy policy

We are committed to protecting the privacy of all visitors to www.pearling.com (the "Website"). Please read the following privacy policy which explains how we use and protect your information.

The website www.pearling.com at (our "Website") and (our "Mobile App") is owned and operated by Pearling LLC Our head office is at Saudi Arabia , Jubail Industrial City. You can contact us by email at pearlingfamily@gmail.com in relation to any matters pertaining to this Privacy Policy.

This privacy policy applies only to the Website/App of Pearling and specifically addresses our obligations in respect of applicable laws in the Kingdom of Saudi Arabia and other ("KSA").

In this Privacy Policy, references to "we", "us" or "our" means Pearling. References to "you" and "your" are to users of our Website. By visiting and/or ordering on this Website, you agree and where required you consent to the collection, use and transfer of your information as set out in this policy.


1. INFORMATION THAT WE COLLECT FROM YOU

1.1. When you visit www.pearling.com or make an order through the website or mobile app, you may be asked to provide information about yourself including ID details and contact details like phone number, email address and delivery address - personal and business address. We collect this information directly from you when you provide it to us; and/or automatically as you navigate through our website/mobile app and this may include usage details, IP addresses and information collected through cookies.

1.2. We may collect your browsing information like how long you have used our website/app, the ads you have clicked, food imaged you have clicked, menus you have searched.

2. USE OF YOUR INFORMATION

2.1. Your information will enable us to provide you with access to the relevant parts of the Website and to supply the services you have requested. It will also enable us to bill you and to contact you where necessary concerning our services. We will also use and analyze the information we collect so that we can administer, support, improve and develop our business and for any other statistical or analytical purpose.

2.2. We may use your information to contact you for your views on our services and to notify you occasionally about important changes or developments to the Website or our services.


3. DISCLOSURE OF YOUR INFORMATION

3.1. The information you provide to us will be transferred to and stored on our servers and may be accessed by or given to our staff. We will always take steps to ensure that your information is treated in accordance with this policy.


3.2. We may use the information that you provide to us if we are under a duty to disclose or share your information in order to comply with (and/or where we believe we are under a duty to comply with) any legal obligation; or in order to enforce our Website Terms and any other agreement; or to protect the rights of Pearling. This includes exchanging information with other companies and other organizations for the purposes of fraud protection and prevention.

4. COOKIES

4.1. Cookies are small amounts of information which we store on your computer. Unless you have told us you object, our system will issue cookies to your computer when you use the Website (whether you are a registered or non-registered user). Cookies make it easier for you to log on to and use the Website during future visits. They also allow us to monitor website traffic and to personalize the content of the site for you. You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies.

4.2. Your browser also generates other information, including which language the site is displayed in, and your IP address. An IP address is a set of numbers which is assigned to your computer during a browsing session whenever you log on to the Internet via your internet service provider or your network (if you access the Internet from, for example, a computer at work). Your IP address is automatically logged by our servers and used to collect traffic data about visitors to our websites. We do not use your IP address to identify you personally.


5. SECURITY AND DATA RETENTION

5.1. We take steps to protect your information from unauthorized access and against unlawful processing, accidental loss, destruction and damage. We will keep your information for a reasonable period or as long as required.

5.2. Where you have chosen a password which allows you to access certain parts of the Website, you are responsible for keeping this password confidential. We advise you not to share your password with anyone.

5.3. Unfortunately, the transmission of information via the internet is not completely secure. Although we will take steps to protect your information, we cannot guarantee the security of your data transmitted to the Website; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access.


6. CHANGES TO OUR PRIVACY POLICY

6. 1. The Website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore, the customers are encouraged to frequently visit these sections in order to be updated about the changes on the website. Modifications will be effective on the day they are posted.